Actions

Actions are configured on Object Types and send a data record along to a Contextual Agent for further processing. Unlike Triggers that happen automatically when a record is added, updated or deleted, Actions are run in one of two ways.

Manual Action Execution

Once you've defined an Action on the Object Type, it will show up in the overflow menu alongside every record. In the screenshot below you see an Action named 'Classify Question' that can be executed on a given record.

Actions Appear in the Record Overflow Menu (the 3 dots)

Automatic Action Execution

All Actions can also be executed using the Contextual Tenant API. This could be driven by an external system.